Commerce Operations Blog

EKN consumer analysts report that it costs retailers, on average, eighteen cents of every dollar an eCommerce order generates to fulfill the order from online purchase to customer doorstep.

As has been in apparent in the last several years, customers expect to be able to shop anywhere, any time and get their items in a quick manner with flexible options for shipping. With services like...

Every year, retailers are feeling more pressure to stay ahead of the highly-competitive holiday retail market, which seems to be pushed earlier and earlier each year. With big box retailers feeling...

Order Management is more important than ever. Customers’ patience for delayed shipping, lost orders, or outrageous shipping costs are non-existent when so many other online retailers are competing...

A great level of care must be taken for inventory in the medical supplies and pharmaceutical industries. Pharmaceuticals and medical supplies are essential inventory for millions starting with...

What would a perfect order management system look like to your business? Efficiency and a low total cost of ownership are broad elements most would agree are essential in a strong order management...