Order Management System

Every Order, Routed Perfectly, Automatically

From click to ship, SkuNexus OMS orchestrates your entire order lifecycle. Smart routing, automatic splitting, and complete visibility across every channel and fulfillment method.

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What Is It

Live in as fast as 2 weeks

An order management system (OMS) is software that tracks and manages the entire order lifecycle, from the moment a customer clicks "buy" through fulfillment, shipping, and delivery.

Modern OMS software does more than track orders. It orchestrates them. When an order comes in, the system automatically decides where it should be fulfilled, whether that's your warehouse, a 3PL, a retail location, or a dropship vendor. It splits orders when needed, selects the optimal carrier, and keeps customers informed every step of the way.
For brands selling across multiple channels or fulfilling from multiple locations, an OMS eliminates the manual decision-making that slows you down and creates errors. The right order gets routed to the right place, every time, without human intervention.
See How It Works
73%
of customers expect real-time order tracking (Shopify)

Key Capabilities

  • Intelligent order routing based on custom rules
  • Per-line-item order splitting
  • Dropship and vendor management
  • Real-time order status and visibility
100%
Order automation rate
< 1 sec
Order routing time
99.9%
Order accuracy
2 weeks
Fastest implementation time

Trusted by leading brands processing millions of orders

SN_TCM SN_Graeters SN_newlook SN_Carewell SN_DPP
★★★★★ 4.8/5 on G2 SOC 2 Type II Certified GDPR Compliant
The Challenge

Sound Familiar?

"We spend hours every day deciding which warehouse should ship which order."

Every oversell costs you $15-50 in customer service time, plus the lifetime value of a frustrated customer who won't return.

Manual Routing

"Half our orders need to ship from two different places. It's a nightmare to manage."

Split shipments handled manually lead to missed items, duplicate shipments, and frustrated customers.

Split Shipments

"Our dropship vendors never have accurate inventory. We're always overselling."

Without real-time vendor inventory sync, you're flying blind. Every oversell damages customer trust.

Vendor Chaos

There's a better way

SkuNexus OMS automates the decisions you're making manually. Orders route instantly based on your rules. Splits happen automatically. Vendors stay in sync. Your team focuses on growth, not firefighting.

See the Difference
Key Benefits

Why Teams Choose SkuNexus OMS

🎯

Smart Order Routing

Rules-based routing automatically sends orders to the optimal fulfillment location based on inventory, proximity, cost, or custom logic.

✂️

Automatic Order Splitting

When items need to ship from different locations, SkuNexus splits orders at the line-item level and tracks each fulfillment separately.

🤝

Dropship and Vendor Management

Manage all your vendors in one place. Automate PO generation, sync inventory in real time, and track vendor performance.

Skunexus-platform-1
< 1 sec Routing time
Feature

Intelligent Order Routing

Automatically route every order to the right fulfillment location based on your business rules.
SkuNexus evaluates each order against your routing rules the moment it arrives. Ship from the nearest warehouse? Route to a vendor for dropship? Send to a retail store for BOPIS? The system decides instantly, without human intervention. You define the logic once, and every order follows it perfectly.
  • Route by inventory availability, proximity, or cost
  • Prioritize fulfillment locations based on custom rules
  • Automatic fallback when primary location is out of stock
  • Support for ship, BOPIS, and dropship in a single order
  • Real-time routing decisions in under one second
See Order Routing Demo
Skunexus-platform-2
99.9% Order accuracy
Feature

Per-Line-Item Order Splitting

Automatically split orders across multiple fulfillment locations without manual intervention.
When a customer orders five items and three are in your warehouse while two are with a vendor, SkuNexus handles it automatically. The order splits at the line-item level, each fulfillment ships independently, and the customer sees unified tracking. No manual splitting. No missed items. No duplicate shipments.
  • Split by item, quantity, or fulfillment type
  • Mixed fulfillment: ship, BOPIS, and dropship in one order
  • Unified order view despite multiple shipments
  • Automatic customer notifications for each shipment
See Order Splitting Demo
inventory management hero
50+ Vendors managed
Feature

Complete Dropship and Vendor Management

Manage all your vendors in one place with automated POs, real-time inventory sync, and performance tracking.
SkuNexus makes dropshipping seamless. When an order routes to a vendor, a purchase order generates automatically and transmits instantly. Vendor inventory syncs in real time so you never oversell. Track vendor performance, monitor fulfillment speed, and manage all your partners from a single dashboard.
  • Automated PO generation and transmission
  • Real-time vendor inventory sync
  • Vendor portal for order management
  • Performance tracking and reporting
  • Unlimited vendors and SKUs
See Vendor Management Demo
Case Study

A fast-growing eCommerce retailer specializing in home health and wellness products, operating a 100% dropship model.

⚠️ The Challenge

Carewell built their business on a zero-inventory dropship model, working with dozens of vendors. But managing vendor communication, keeping inventory in sync, and ensuring order accuracy was becoming a full-time job. Inconsistent data flow led to oversells and customer frustration.

✅ The Solution

Carewell implemented SkuNexus OMS to centralize vendor management and automate their entire order flow. Purchase orders now generate automatically when orders route to vendors. Inventory syncs in real time. The operations team went from managing chaos to monitoring a system that runs itself.

📈 The Results

100%
Order automation
99.9%
Order accuracy
50+
Vendors managed
#8
Fast Company Most Innovative

"SkuNexus helps make our customer experience the best it can be"

A fast-growing eCommerce retailer specializing in home health and wellness products, operating a 100% dropship model.

 Bianca Padilla, CEO, Carewell
100% automated dropship
Integrations

Connects to Your Sales Channels and Vendors

Native integrations with leading eCommerce platforms, shipping carriers, and vendor systems.

100+ Native
Integrations
+ many more
Comparison

Still Routing Orders Manually?

Manual order management might work at low volume. But every decision you make by hand is a decision that could be automated, faster, and error-free.

Manual Order Managementv SkuNexus OMS
✕ Manually decide where to fulfill each order ✓ Automatic routing in under one second
✕ Split orders by hand, track in spreadsheets ✓ Per-line-item splitting with unified tracking
✕ Email vendors, wait for confirmation ✓ Automated POs, real-time vendor sync
✕ Copy tracking numbers between systems ✓ Automatic tracking updates to customers
✕ No visibility until something breaks ✓ Real-time dashboard across all channels
✕ Errors increase as volume grows ✓ 99.9% accuracy at any scale

Automation isn't about replacing your team. It's about freeing them to focus on growth instead of data entry. Brands using SkuNexus OMS achieve 100% order automation with 99.9% accuracy.

Free demo • No credit card required

FAQ

Common Questions

Most brands are live within 2-4 weeks. This includes integration setup, routing rules configuration, vendor onboarding, and team training. Complex operations may take 6-8 weeks.

Yes. SkuNexus integrates natively with Shopify, Magento, Adobe Commerce, BigCommerce, Shopware, and more. Orders import automatically the moment they're placed.

Absolutely. SkuNexus supports any mix of fulfillment methods. Route to your warehouse, a 3PL, a retail store, or a vendor, all based on your business rules. A single order can even split across multiple fulfillment types.
When items in an order need to ship from different locations, SkuNexus automatically splits the order at the line-item level. Each fulfillment is tracked separately, and customers receive updates for each shipment.
Yes. You define the logic: route by inventory availability, geographic proximity, cost, vendor priority, or any custom criteria. Rules can be as simple or complex as your business requires.
SkuNexus supports backorder and preorder workflows. Orders can hold until inventory arrives, then automatically release for fulfillment based on your rules.
Customers receive automatic updates at key milestones: order confirmed, order shipped, out for delivery, and delivered. Notifications can be customized to match your brand.
Yes. Every client gets their own dedicated database, ensuring complete data isolation. We use encryption, role-based access controls, and continuous backups. Your data is stored redundantly across multiple data centers.

Still have questions?

Talk to Our Team

Automate Every Order. Perfectly.

See how SkuNexus OMS can eliminate manual routing and reduce errors.

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SkuNexus is an order management system that allows users full access to the source code, allowing complete control.

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