Tracking Vendor Performance

Vendor Scorecards

Purpose: Use scorecards for consistent vendor performance evaluation.
Informed Decisions: Base decisions on data from the scorecards.
Standard Metrics: Define clear metrics and KPIs in line with company goals.
Comparison: Analyze performance over time or against other vendors.
Spotting Shortfalls: Identify areas where vendors aren't meeting standards.
Performance Talks: Use scorecards as a foundation for performance discussions.

Consistent Performance Monitoring

Contract Adherence: Ensure vendors stick to contract terms.
Maintaining Quality: Track consistent adherence to quality standards.
Real-time Insights: Get instant data on vendor performance.
Data-backed Actions: Base any vendor discussions or interventions on actual data.
Routine Evaluations: Schedule regular performance evaluations.
Feedback: Offer constructive feedback to vendors.
Development Focus: Use data to highlight and address performance areas in need.
Joint Growth: Collaborate on strategies for mutual growth and quality improvement.