The complexity, and resultant breakdowns, of the supply chain in the wake of a global pandemic brought the importance of high-level vendor management front and center.
That complexity is exactly what this platform's vendor management is built to handle.
Free data flow is a critical aspect of all eCommerce management, and this flow must extend to, and from, a merchant’s vendors. Your supplier relationships are a crucial gateway to growing your eCommerce business, but communicating with them can present an array of significant challenges.
This isn't necessarily due to the vendors themselves, but rather to the varying technologies they use to manage their customers. Ranging from emails to CSV files, EDI connections, and proprietary systems, a myriad of connections are in use today, with only a few accepted standards.
SkuNexus integration capabilities let you provide vendors access to your system in whatever way you see fit. Each vendor receives a central dashboard in which they can see relevant purchase orders, invoices, inventory levels, and order statuses. Granting vendors visibility into the information of your mutual interest lets them anticipate your needs, suggest alternatives if necessary, and ultimately helps turn your suppliers into business partners.
Our management software will allow you to track vendor inventory, SKUs, and prices across multiple locations, create unique purchase order formats for each vendor, and automatically generate purchase orders the moment inventory reaches a set level - out-of-stock items trigger auto-created vendor POs, grouped by vendor and resolved by preferred-vendor priority, so backordered demand becomes vendor demand without someone having to notice first.
On the flipside, insights into your inventory give vendors the ability to improve their demand forecasting, streamline overall operations and, hopefully, increase sales as your business expands.
On top of all this is a meaningful layer of security that protects your data and proprietary information. Meaning, unique vendor user profiles allow them to see information relevant to them, but no other vendor information or restricted customer data.
A hero product can show zero stock while the vendor claims thousands on hand - and the gap can sit unnoticed for weeks if nothing is watching the feed.
Fortunately, you have options.
A SkuNexus vendor management solution allows you deep insights into, and control over, your suppliers, while also allowing you to continually add capacity to your own network. Catching that gap fast, and knowing which vendor's feed actually broke, is what keeps a stockout from sitting unnoticed until a customer order fails.
By combining powerful automation with unbridled two-way data flow, SkuNexus gives you, and your vendors, a powerful edge in the eCommerce marketplace.