CUSTOMER STORIES

They Had the Same Problems You Do

Manual fulfillment. Disconnected warehouses. Vendor chaos. These companies fixed it - here’s exactly how.

100%
Orders Automated
Graeter’s Ice Cream
2×
eCommerce Sales Growth
Graeter’s Ice Cream
477
Retail Locations Managed
New Look Vision
9 mo
From Audit to Go-Live
New Look Vision

Inventory scattered across locations?

When your warehouses can’t talk to each other, stock-outs and routing errors compound. Graeter’s was managing three warehouses with siloed data and manual processes before automating everything through a single system of record.
→ See how Graeter’s solved it

Drowning in vendor communication?

Running dropship operations means managing dozens of vendor relationships, PO generation, and data flow - all without holding inventory yourself. Carewell automated their entire zero-inventory fulfillment model across every vendor in one platform.
→ See how Carewell solved it

Your OMS can’t keep up with growth?

When a retailer with 477 locations across two countries needs to automate fulfillment without disrupting a single day of business, the solution has to be flexible, fast to implement, and built to scale. New Look went from audit to go-live in 9 months.
→ See how New Look solved it

How They Did It

Four very different businesses. One platform flexible enough to handle all of them.

Food & Beverage

Graeter's Automates Every Order Across 3 Warehouses

Before:
Manual dry ice calculations, siloed inventory across 3 locations, no unified order tracking, rigid routing
After:
100% order automation, real-time inventory, automated shipping compliance, wave picking
550K+
Pints Shipped / Year
100%
Orders Automated
5+ yrs
Partnership
Platform: Magento
Modules: OMS, WMS, Pick & Pack, Shipping
Read the full story →
Healthcare / D2C

Carewell Orchestrates Branded Dropshipping Across Dozens of Vendors

Before:
Inconsistent vendor data flow, manual PO generation, scaling vendor network was difficult
After:
Centralized vendor management, automated PO generation for every dropship order, seamless BigCommerce integration
Zero Inventory
100% Dropshipped
Auto PO
Every Order
#74
Inc. 5000 (2021)
Platform: BigCommerce
Modules: OMS, Dropshipping, Vendor Management
Read the full story →
Eyewear / Retail

New Look Unifies 477 Locations With Automated Fulfillment

Before:
Manual fulfillment straining under eCommerce growth, complex data exchange between Magento 2 / ERP / POS / CMS, needed zero-disruption transition
After:
Full pick-pack-ship automation, multi-warehouse + ERP + Canada Post integration, 9-month implementation with employee training included
477
Locations
9 mo
Audit to Go-Live
M2
Native Integration
Platform: Magento 2 (Community Edition)
Modules: OMS, WMS, Pick & Pack, Shipping
Partner: Cyper
Read the full story →
Agriculture / eCommerce

Pleasant Hill Grain Doubles Order Volume Without Adding Staff

Before:
Growing catalog of 900+ products, manual wave picking, legacy system couldn't scale without adding headcount
After:
Automated WMS with wave picking, Shopware integration, sub-second page loads, ready to double order volume with same team
900+
Active SKUs
2x
Volume Capacity
<1s
Page Load
Platform: Shopware
Modules: OMS, WMS, Pick & Pack
Read the full story →
“
SkuNexus took our processes to the next level! Using its automations for shipping and fulfillment, we have seen massive improvement in our order handling and fulfillment.
Jaclyn Von Stein
Director of eCommerce & Technology, Graeter’s Ice Cream
“
SkuNexus listened to our requests... were open to ideas and made recommendations to make our vision come to life. The functionality was crucial to achieving our goal of delivering excellent customer service.
— Bianca Padilla, CEO, Carewell
“
It’s a simple, clean, best-of-breed solution with straightforward UI/UX. The modular quality of SkuNexus code was akin to working with legos.
— Elena Pomazanova, President, Cyper

Why They Chose SkuNexus

Full Source Code Access

Your team can customize anything. No waiting for the vendor to build a feature. No being told “that’s not possible.” Graeter’s custom dry ice logic, Carewell’s vendor automation, and New Look’s multi-system integration were all built because the code is open.

Works With Your Stack

BigCommerce, Magento, Magento 2 - SkuNexus integrates natively with major eCommerce platforms and connects to ERPs, shipping carriers, and vendor systems. New Look integrated their entire ecosystem (Magento 2, ERP, POS, CMS, Canada Post) without writing anything from scratch.

Grows With You

Graeter’s started in 2017 shipping 270,000 pints. Today they ship over 550,000 - and they’re building a new fulfillment center around SkuNexus. The platform scales because it was designed to be extended, not replaced.

Modules Our Customers Deploy

Every implementation is different. Here’s what they use.

Order Management Inventory Management Warehouse (WMS) Pick, Pack & Ship

What Would You Automate First?

Every company on this page started with a conversation. Tell us what’s not working - we’ll show you what’s possible.

Get a Demo →

SkuNexus is an order management system that allows users full access to the source code, allowing complete control.

map-pin  7400 Skokie Blvd, Skokie, IL 60077.
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