Order Volume Ready to Double - and the Team Isn’t Worried
How Pleasant Hill Grain replaced broken Magento spaghetti code with Shopware and SkuNexus - gaining real warehouse visibility, wave picking, and the operational confidence to scale.
Get Results Like These
Shopware
About Pleasant Hill Grain
Pleasant Hill Grain is a family-owned eCommerce retailer based in Nebraska, specializing in grain mills, kitchen equipment, baking supplies, and specialty food preparation products. Serving everyone from home bakers to commercial kitchens, they’ve built a reputation on excellent customer service and deep product expertise. With a growing catalog, multi-channel ambitions, and a warehouse operation that had outgrown its tools, they needed a modern platform that could keep up.
Before & After SkuNexus
The Challenge
Pleasant Hill Grain’s old Magento site was falling apart. Multiple development teams over the years had built mistakes on top of mistakes - what the team called “spaghetti code” that no one could untangle. Every Magento update broke something else. Features stopped working. Inventory counts were wrong.
There was no warehouse management system. Product locations lived in people’s heads. When COVID sent orders surging in 2020, the team had to scramble - building spreadsheets just to keep track of what was coming in and going out. Onboarding new employees meant hoping someone could explain where everything was from memory. They knew they couldn’t keep operating that way.
The Solution
Pleasant Hill Grain migrated their entire operation to Shopware for the storefront and SkuNexus for warehouse and order management - connected through a seamless 360° integration built by Web Solutions.
- WMS & Warehouse Visibility - For the first time, product locations, order stages, and inventory counts are all tracked in one system. Customer service can see exactly where an order is in the fulfillment process.
- Wave Picking - Warehouse teams pick, pack, and ship with batch-optimized workflows, ready to move product out the door faster during volume spikes.
- Automated Workflows - Flows, tagging, and rules replaced manual processes that were previously done entirely by hand.
- Multi-Channel Ready - With SkuNexus handling fulfillment orchestration, the team launched 900+ listings on eBay via Channable and is preparing for Amazon - confident that order routing and inventory will keep up.
Migrating from a legacy platform?
Explore Order ManagementThe Results
Since going live with Shopware and SkuNexus, Pleasant Hill Grain has transformed their operations. Sales are tracking with their best years ever. Returns appear to be down. Employee onboarding is simpler because everything lives in the system instead of people’s heads. And when they think about what happens if order volume doubles, the answer isn’t panic - it’s confidence.
- Near-zero downtime in 2+ years - compared to blips every few weeks on Magento
- Sub-second page loads - down from multi-second load times on the old platform
- Sales tracking with best years (2020/2021 COVID peak) without the operational chaos
- Ready to scale - 2× order volume without operational strain
- Multi-channel expansion underway - 900+ eBay listings live, Amazon next
