Zero-Inventory Fulfillment Across Dozens of Vendors
How Carewell automated their entire dropshipping operation, centralized vendor management, and scaled to Inc. 5000 - all without holding a single product in stock.
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BigCommerce
About Carewell
Carewell is a fast-growing D2C healthcare company that connects caregivers with the products they need. Operating a 100% dropshipped model, Carewell manages dozens of vendor relationships without holding any inventory - making vendor automation and PO management the backbone of their entire operation.
Before & After SkuNexus
The Challenge
Carewell’s entire business model depends on dropshipping - they don’t hold inventory. Every order gets routed to the right vendor, a purchase order is generated, and the product ships directly to the customer. But managing this across dozens of vendors was breaking.
Vendor data flows were inconsistent. PO generation was manual and error-prone. Scaling the vendor network meant adding more manual work, not less. And their BigCommerce storefront needed a fulfillment backend that could handle the complexity of zero-inventory operations at scale.
The Solution
SkuNexus gave Carewell a centralized platform to automate their entire dropshipping workflow - from order intake through vendor PO generation and fulfillment tracking.
- Automated PO Generation - Every dropship order automatically generates a purchase order to the correct vendor, eliminating manual work entirely.
- Centralized Vendor Management - All vendor relationships, data flows, and communication managed from a single system.
- Native BigCommerce Integration - Seamless two-way sync between storefront and fulfillment operations.
- Zero-Inventory Orchestration - The entire supply chain runs without Carewell touching a single product.
Running dropshipping at scale?
Explore Vendor ManagementThe Results
With SkuNexus, Carewell transformed their operations from a manual vendor management nightmare into a fully automated dropshipping engine. The platform handles every PO, every vendor interaction, and every fulfillment step - allowing the team to focus on growth instead of operations.
- 100% dropshipped - zero inventory held, every order fulfilled through automated vendor routing
- Automated PO generation - every single order triggers automatic purchase orders to the correct vendor
- #74 on Inc. 5000 (2021) - rapid growth enabled by operational automation
- Dozens of vendors managed seamlessly from a single platform
SkuNexus listened to our requests… were open to ideas and made recommendations to make our vision come to life. The functionality was crucial to achieving our goal of delivering excellent customer service.
