eCommerce platforms including Magento, Shopify, and BigCommerce
24/7 Support
Expected response times <1 hour
Early morning support
Dedicated customer success rep
Frequently Ask Questions
Can I switch between plans?
Yes! Switching between plans is easy. If you're on the Enterprise plan, you'll need to wait until your contract renews after 12 months to switch to Cloud.
How will I know how to customize the platform to my needs?
The Enterprise platform is written in languages that are easy to understand - mostly PHP. We come from a Magento background, so the skills that a Magento developer has are transferrable to SkuNexus.
I don't see my integration listed, do you integrate with it?
We're always adding new integrations, so keep an eye on our Integrations page for new updates! If an integration is not listed, it can be built on the Enterprise plan.
What can I do with access to the source code?
With access to the platform's source code on the Enterprise plan, you can customize the back end's functionality. This is not the same as changing settings or configuring functions in the front end. See our Use Cases page for in-depth examples.
What is the pricing for the enterprise package?
Since every business has their own unique needs and requirements, schedule a demo to discover if the Enterprise plan is right for you.
How hard is it to add new users or roles?
Configuring Users and Roles is as simple as toggling permissions and naming the Role or adding an email for the User. It takes just a few minutes.
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