- Plans & Pricing
In one of the most popular early video games, Pitfall!, the objective was to run, leap, and swing through a jungle full of tar pits, crocodiles, and quicksand. Along their route, players would attempt to collect money, gold, and diamonds. They needed only to avoid all of the various dangers located just up ahead.
Many merchants have a similar experience as their eCommerce company begins to grow. Fueled by extensive knowledge and boundless enthusiasm, marketing and selling their products may come naturally. Developing and executing an effective eCommerce fulfillment strategy is another challenge altogether.
At SkuNexus, we see and hear about the pitfalls of eCommerce fulfillment across the entire retail spectrum. From ice cream to eyewear, brands encounter problems they didn’t anticipate.
Order fulfillment is not simple stuff, quite the contrary. It comprises many different processes and can present a myriad of obstacles. These obstacles must be cleared if a brand is to reap the rewards of eCommerce success.
Let’s take a look at several of the most common trouble spots encountered by merchants. We'll also discuss how SkuNexus management software can help you safely navigate the jungle that is eCommerce fulfillment.
This may be the most common problem area for online retailers. Significant time, energy, and effort are spent developing the front end. Most merchants aim for a well-designed eCommerce website and an eCommerce platform that provides an immersive customer experience. However, major issues can lie elsewhere, undetected.
Seamless integration and communication between front-end and backend software systems are critical for fulfillment operations. When breakdowns occur, they are often the result of outdated, inflexible, or misaligned software.
Examples of this can include:
SkuNexus is designed to:
These problems arise on countless occasions. Even if operations on a merchant’s end are sailing along smoothly, issues relating to outside vendors can cause significant disruptions. Considering how important those relationships can be, solutions are crucial, yet often difficult to achieve.
The hurdles can come in many forms. For example:
SkuNexus has a dedicated vendor management system (VMS) that allows you to:
The ways in which inventory management problems can disrupt eCommerce fulfillment could fill a warehouse (pun intended). The ripple effect of issues here is felt throughout a brand’s entire eCommerce business.
SkuNexus addresses inventory management by:
The problems that can arise out of poorly managed, manual warehouse operations do not just impact the fulfillment process. Issues in pick, pack, and ship can affect inventory counts, increase labor costs, and ultimately send the wrong items to your customers.
The SkuNexus warehouse management system (WMS):
Inefficient, manual shipping management can result in significant material waste, overpayment for delivery services, and late deliveries. Automation here can have a profound impact across the entire process.
SkuNexus shipping management:
There will always be pitfalls to contend with in any operation. The merchant who thinks everything is perfect is clearly not paying enough attention. Still, management software (like SkuNexus) can transform your eCommerce fulfillment into a well-running engine. It will help power the continued growth and success of your business.
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If you’d like to understand how SkuNexus would augment your operations, please book a demo.
Our groundbreaking open source order management software will blow your mind.